8- to 10-slide PowerPoint presentation in which you build a self-care program within the social worker’s agency that covers all levels of practice.
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SKIP TO LESSON
Overview of the Organization
Berkshire Community Health (BCH) is a comprehensive healthcare facility serving western Massachusetts. BCH’s central campus consists of emergency services; specialty medical units, including a leading oncology department; a behavioral health therapy unit; and a social work team. Social workers are integrated throughout the facility to support behavioral health and interdisciplinary care.
Supervisor Janell Morris
Supervisor Janell Morris
The social work team is supervised by Janell Morris, who is empathetic and supportive. Janell communicates effectively and encourages team-building through regular check-in meetings. The team is close and compassionate with one another. However, social workers often experience conflict with other collegial relationships beyond the team. As they are embedded within various units in the facility, they must work in interprofessional collaboration with other disciplines. Overall, social workers are devalued outside of the social work team.
Recently, BCH rolled out a public relations campaign in which they declared the organization to be “trauma-informed.” However, no organization-wide policies or procedures have been implemented that reflect trauma-informed principles, nor were social workers consulted in the development of the campaign.
To support the health and wellness of staff, the organization has an employee assistance program that is available 24 hours a day, 7 days a week. The organization also offers premier health insurance for full-time employees. Full-time constitutes working at least 36 hours a week.
Analyze current risk and protective factors at each level specific to the case study.
Propose a strategy for resilience at each level (e.g., policies, supportive programs, culture, advanced training, need for consultant).
Micro: Individuals and collegial peer relationships
Mezzo: Work teams
Macro: Organization and community
Describe anticipated outcomes. How will this self-care program help the organization (e.g., productivity, deliverables, programmatic outcomes, turnover, employee engagement)?
Provide significant detail, including relevant examples and evidence from the Learning Resources and other professional sources. Include title and reference slides
