I have years of experience in the following fields: Case Management, House Parenting, House Management, Parent Educator, Life Coach., Requiting, Clerical and etc.Add a headline or summary Willing to relocate: Anywhere Authorized to work in the US for any employer Work Experience Sr . Case Worker Big Brothers and Sister of Chattahoochee Valley Columbus, GA February 2014 to August 2017 Assessed clients specific needs and created fundraising programs that would assist them in meeting their goals. Researched possible grants and then created proposals to submit along with grant applications. Uncovered opportunities for volunteer program improvement by soliciting staff feedback and evaluating volunteer performance. Tracked volunteer applications and conducted background checks to facilitate participation in Big Brother Big Sisters volunteering programs. Supervised and promoted volunteers into permanent roles based on staff feedback. Recruited and trained new volunteers on volunteer program goals and objectives Interviewed and evaluated clients, including conducting safety and risk assessments. Assessed clients for abuse and neglect and compiled documentation for court reports. Wrote reports and case summaries and compiled work records, including required statistics. Investigated suspected cases of child abuse, neglect and exploitation. Collaborated with court, law enforcement and community providers. Delivered comprehensive therapeutic services to children, adolescents and adults involved with child welfare and prevention services. Referred clients to social services agencies. Spearheaded and conducted community outreach efforts. Caseworker/internshipHope Harbor Columbus, GAOctober 2013 to January 2017Complete and maintain professional records and reports regarding the patients histories, progress notes, group notes, collateral contacts, treatment team notes and other required documentation Provide clear and concise documentation.Worked with Homeless women and Children Participate in interdisciplinary treatment team Conduct Individual and Family Sessions as required Completed intakes with all clients and clients who abused drug use. Analyzed departmental documents for appropriate distribution and filing. Helped each patient understand his or her illness and the contributing personal, social and economic factors. Taught patients how to apply for insurance and prescription programs. Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues. Interviewed and evaluated clients, including conducting safety and risk assessments. Testified at custody hearings regarding patients history and present behavior. Assessed clients for abuse and neglect and compiled documentation for court reports. Investigated suspected cases of child abuse, neglect and exploitation. Delivered comprehensive therapeutic services to children, adolescents and adults involved with child welfare and prevention services. Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents. Wrote reports and case summaries and compiled work records, including required statistics. Collaborated with court, law enforcement and community providers. Collaborated with the program director to determine and reduce the risk of self-harm and suicide. Referred patients to psychiatric and medical examinations, as well as to family assessment planning teams. Testified under oath to help the court make custody decisions. Parent Educator SpecialistFamily Guidance Center Montgomery, ALFebruary 2016 to September 2016Assessments and Diagnostic Assessment Forms Schedule, conduct and document regular home visitation sessions with participating parents and their children to deliver a curriculum designed to teach basic parenting skills and child development. Provide classroom instruction and community education related to program. Promote community awareness of programs through presentations to community, church, civic and school groups and through use of local media. Collaborate with community partner agencies to access services for participating families. Attend any required meetings planned by grant giving agencies. Evaluate program effectiveness. Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues. Spearheaded and conducted community outreach efforts. Referred patients to psychiatric and medical examinations, as well as to family assessment planning teams. Testified under oath to help the court make custody decisions. Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents. Referred clients to social services agencies. Solicited advice and guidance from senior personnel and other experts when difficult or atypical situations developed. Completed case plans for clients goals House- Manger Assistant/ House ParentTwin Cedars Second Chance Columbus, GAJune 2008 to January 2011Supervision of residents of facility, ages 14- 21 (teen pregnancy). Coordination of appointments with physicians and community agencies. Budget bills and spending of the resident and throughout the company. Maintains supplies inventory by checking stock to determine inventory level duties. Running errands and performing necessary tasks. Supervision of other household staff, such as housekeepers and etc. Administered prescribed medication in pill, liquid and shot format. Modeled appropriate activities and positive behavior management. Participated in home visits, parent meetings and developmental screenings. Set up childrens play areas, bookshelves and nap time areas daily. Repaired office equipment and childrens play area toys. Administered medication and minor first aid to sick and injured students. Updated records of contact, medical and progress information. Promoted good behavior by using the positive reinforcement method. Houseparent/ Night ReceptionistFoundation Group Home Bremen, GAOctober 2007 to June 2008Administered medication and minor first aid to sick and injured students. Engaged with children individually to meet their emotional and physical needs. Repaired office equipment and childrens play area toys. Updated records of contact, medical and progress information. Reported parent complaints and comments to managers. Promoted good behavior by using the positive reinforcement method. Screened and prepared children for enrollment. Maintained daily records of childrens individual activities, behaviors, meals and naps. Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports. Used constructive problem-solving techniques to resolve parent disputes. Clerk/ InternshipGlen County DFCS Brunswick, GAJanuary 2006 to August 2007Met with clients to update them on progress of cases. Handled understaffing, disputes, terminating employees and administering disciplinary procedures. Resolved employment-related disputes through proactive communication. Administered compensation, benefits and performance management systems and safety and recreation programs. Analyzed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements. Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations. Represented organization at personnel-related hearings and investigations. Edited job position announcements before authorizing a post. Updated presentation documents for the compensation committee to review. Evaluated timecards for accuracy on the regular and overtime hours. EducationBachelor of Science in Human Services/Family and Child ServicesUniversity of Phoenix Columbus Columbus, GAOctober 2016Associate of ArtsUniversity of Phoenix Columbus Columbus, GAAugust 2013Certificate in Business Office TechnologyContinental Academy Brunswick, GAAugust 2007SkillsFILING (2 years), RECEPTIONIST (2 years), TELEPHONE (7 years), 30 WPM (Less than 1 year), BILLING (2 years)Certifications/LicensesAdd your certificationsAdditional Information Skills Typing 45 wpm Filing and data entry Multi-line telephone use Bookkeeping experience Microsoft Word, Excel, PowerPoint Billing Excellent customer service skills Troubleshooting skills
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